A nurse recognises deterioration that the primary team has not acted on after two escalations. Which Synergy Model characteristic best describes using the rapid response team and chain of command?
- AFacilitation of learning, because the team is being taught to recognise deterioration
- BSystems thinking, because the nurse uses the wider system for the patient
- CResponse to diversity, because different team members hold different views
- DClinical inquiry, because the nurse is questioning the accuracy of the assessment
Show answer and rationale
Correct: B. Systems thinking is the ability to recognise and use the resources of the system — rapid response, chain of command, ethics or palliative care — on the patient's behalf. It is the characteristic being exercised when escalation is needed.
- A — Facilitation of learning concerns education of patients, families and staff.
- C — Response to diversity concerns cultural and individual differences in care.
- D — Clinical inquiry concerns evidence and practice change rather than escalation.